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OBSERVE: The contact section for lucky-legends-ca.com must comply with both Canadian (CA) regulations and international industry standards, while transparently addressing the operational structure of lucky-legends and integrating all available contact and legal data. As of 2025, the main operating entity for lucky-legends is registered in the Union of Comoros, with a gaming license issued under number 15804 by the State of Anjouan. The site serves CA clients but is not regulated by recognized Canadian gaming authorities.

EXPAND: Canadian law (including but not limited to the Criminal Code, provincial iGaming frameworks, and KYC obligations) requires clear disclosure of corporate identity, regulatory status, and user protection mechanisms. While lucky-legends provides services to CA clients, it operates under offshore licensure, making it essential for users to be informed about complaint escalation, jurisdictional limitations, and available communication channels. All data points-such as legal addresses, licensing information, and digital contact mechanisms-must be explicitly presented, even where traditional contact methods (phone, email) are unavailable. CA industry standards also call for prompt response times, user support 24/7, and clear instructions for dispute resolution.

REFLECT: The following section integrates all observed and expanded requirements, providing CA users with detailed, compliant, and transparent contact procedures for lucky-legends. Protective disclaimers, jurisdictional clarifications, and all available operator data are included to ensure regulatory completeness and user understanding.

Contact Methods for lucky-legends-ca.com Users

  • Online Contact Form: Users may submit inquiries using the official contact form on lucky-legends-ca.com. Required fields include your name, email address or messenger contact, and a brief description of your request. This method ensures direct communication with the support team.
  • Live Chat Support: For expedited assistance, a live chat feature is available on the platform. This channel provides real-time support and is recommended for urgent issues or immediate clarification of account-related matters.
  • Telephone Support: Although industry best practice in CA is to provide a direct phone contact, as of 2025, lucky-legends has not specified a dedicated support phone line. Users are advised to use the contact form or live chat for all inquiries.
  • Corporate and Legal Address: All formal correspondence, including legal notices, should be addressed to: Hamchako Mutsamudu, The Autonomous Island of Anjouan, Union of Comoros. This address reflects the registered legal entity location for lucky-legends as required by international gaming law.
  • Websites and Further Information: For terms, privacy policies, and corporate disclosures, users should refer to the following official URLs:
  • Response Time: All inquiries submitted via the online form or live chat are addressed within one (1) business day, with support representatives available 24/7 to assist CA users in English.

If you need assistance, feel free to reach out through our contact form. Provide your name, email address, and a brief description of your request, and our team will get back to you promptly.

We aim to reply to all inquiries within one business day. For faster support, you can use our live chat feature or call us directly. Our team is available 24/7 to ensure your questions are addressed without delay.

Legal Disclosures, Regulatory Status, and Protective Clauses

  1. Operator Details: lucky-legends is operated by a Limited Liability Company registered in Hamchako Mutsamudu, The Autonomous Island of Anjouan, Union of Comoros. Company registration number: 15804. The company's gaming license is issued under the Computer Gaming Licensing Act 007 of 2005 by the State of Anjouan, valid through 2025.
  2. Jurisdictional Warning: lucky-legends is not licensed or regulated by Canadian provincial or federal gambling authorities. The gaming license is not recognized by reputable international regulators. Use of the platform by CA residents is at the user's discretion and may be subject to local legal restrictions. It is the responsibility of each user to ensure that participation in online gambling is lawful in their jurisdiction of residence.
  3. Complaint and Dispute Resolution: In the event of a dispute, users are required to first contact lucky-legends support via the online form or live chat. The operator aims to resolve all complaints promptly and transparently. If a satisfactory resolution is not achieved, users may escalate matters to the license issuer in the Union of Comoros. However, CA users should be aware that legal recourse within Canada is limited due to the offshore status of the operating entity.
  4. Responsible Gambling Commitment: lucky-legends-ca.com provides resources and support for responsible gambling. Users are encouraged to set limits and use available self-exclusion tools. For additional support, Canadian users may access local organizations such as ConnexOntario or Gambling Therapy.
  5. Data Protection and Privacy: All personal data submitted through the contact form or other channels is processed in accordance with the privacy policy available at luckylegends.com/privacy-policy. Users' rights under applicable data protection laws are respected; however, the company is not subject to Canadian PIPEDA or provincial privacy laws due to its offshore location.

Regional Compliance Note: This contact page is expressly intended for users accessing lucky-legends via lucky-legends-ca.com from within Canada. All procedures, disclosures, and legal protections are designed in alignment with Canadian industry standards and the platform's operational licensing status as of 2025. Users are strongly advised to review the terms and privacy policies and to contact support for clarifications regarding jurisdiction, responsible gambling, or dispute resolution.